777gd Privacy Policy

Data We Collect

777gd collects personal data in order to provide, operate, and secure its online casino and sports betting services for players in Bangladesh. The categories of data collected are set out below.

We collect only the data that is necessary for the specific purpose for which it is gathered. 777gd does not collect sensitive personal data beyond what is required for identity verification and responsible gaming compliance. The principal categories of personal data we process are as follows:

Where data is collected directly from you — for example, through the registration form, the account cashier, or a support ticket — you will be aware of the information being submitted. Certain technical data (such as IP address and device identifiers) is collected automatically when you access the 777gd platform. You may decline optional cookies through your browser settings; however, disabling essential session cookies may impair your ability to log in or use certain platform features.

How We Use Your Data

777gd processes your personal data only for lawful, specified purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected.

The legal bases on which 777gd relies to process personal data include: performance of the contract between you and 777gd (i.e., providing the services you signed up for); compliance with legal obligations (including KYC, anti-money laundering, and responsible gaming requirements); legitimate interests pursued by 777gd (including fraud prevention, platform security, and service improvement); and, where applicable, your consent (for example, for marketing communications you have opted into).

• Account management: To create, maintain, verify, and manage your 777gd player account, including identity verification and KYC processes.
• Transaction processing: To handle deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other supported payment methods available to Bangladesh players.
• Customer support: To respond to your queries, resolve disputes, and process account-related requests submitted via email or live chat.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, money laundering, account takeover attempts, and other prohibited conduct on the platform.
• Responsible gaming compliance: To monitor betting patterns for indicators of problem gambling, apply deposit limits or session restrictions where requested, and enforce self-exclusion orders.
• Legal and regulatory obligations: To retain records as required by applicable anti-money laundering laws, and to respond to lawful requests from regulatory or law enforcement authorities.
• Platform improvement: To analyse aggregated, anonymised usage data for the purpose of improving game performance, page load times, and overall user experience across the 777gd platform.
• Marketing communications: To send promotional offers, bonus notifications, and seasonal campaign messages — but only to players who have opted in to such communications. You may withdraw consent at any time by updating your communication preferences in account settings.

Data Sharing & Third Parties

777gd does not sell your personal data. We share data only with trusted third parties who are contractually required to handle it with the same level of care we apply internally.

In the course of providing our services, 777gd may share limited categories of personal data with the following types of third-party service providers:

• Payment processors: Financial data (wallet numbers, transaction references) is shared with bKash, Nagad, Rocket, Upay, Visa, and Mastercard solely for the purpose of processing your deposit or withdrawal transactions. These providers operate under their own regulated data protection frameworks.
• KYC and identity verification providers: Identity documents submitted for KYC may be processed by a third-party identity verification service acting as a data processor on behalf of 777gd. These providers are bound by confidentiality agreements and may not use your data for any other purpose.
• Game software providers: Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive session identifiers and game activity data necessary to deliver their games. These providers do not receive your full identity profile.
• IT infrastructure and security providers: Hosting, content delivery, and cybersecurity partners may process technical data (IP addresses, session logs) as part of platform security operations. All such providers operate under strict data processing agreements.
• Regulatory and law enforcement authorities: 777gd will disclose personal data to competent authorities where legally required to do so, or where disclosure is necessary to prevent serious harm, fraud, or criminal activity.

No personal data is transferred to any third party for independent marketing, resale, or profiling purposes. Where data processors are located outside Bangladesh, 777gd takes reasonable steps to ensure that equivalent data protection standards are applied through contractual safeguards.

Cookies & Tracking Technologies

777gd uses cookies and similar tracking technologies to keep the platform functional, secure, and performing well for players across Bangladesh.

A cookie is a small text file placed on your device by a website server. Cookies allow the 777gd platform to recognise your browser session, maintain your login state, and remember your preferences between visits. The following categories of cookies are in use on the 777gd platform:

777gd does not use third-party advertising cookies, retargeting pixels, or social media tracking widgets. You can manage or delete cookies through your browser settings at any time. Note that disabling strictly necessary cookies will prevent you from logging into your account or completing transactions on the platform. Functional and performance cookies can be disabled without affecting core access to 777gd services, though certain personalisation features may not operate correctly.

Data Retention

777gd retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations.

The retention periods applied to different categories of personal data are guided by the nature of the data and the legal basis for processing. As a general principle, active account data is retained for the duration of your registered relationship with 777gd. Upon permanent account closure, data is retained for a further period to satisfy anti-money laundering record-keeping requirements and to handle any disputes or regulatory enquiries that may arise after closure.

• Active account data: Retained for the lifetime of the account plus a minimum of five years from the date of account closure, in accordance with standard financial services record-keeping practice.
• KYC and identity documents: Retained for a minimum of five years from the date the document was submitted, or from the date of account closure, whichever is later. These retention periods reflect anti-money laundering compliance obligations.
• Financial transaction records: All deposit and withdrawal records in BDT are retained for a minimum of five years from the transaction date.
• Support communications: Email and live chat records are retained for up to three years from the date of the interaction for quality assurance and dispute resolution purposes.
• Technical and usage logs: IP address logs and session activity data are retained for up to 12 months, after which they are anonymised or deleted.
• Marketing preferences: Records of your consent to, or withdrawal from, marketing communications are retained for as long as necessary to demonstrate compliance with your stated preferences.

Once the applicable retention period expires, personal data is securely deleted or irreversibly anonymised. 777gd does not retain personal data beyond the periods described above unless compelled to do so by a lawful order from a competent authority.

Your Privacy Rights

As a 777gd player, you hold a number of rights in relation to the personal data we hold about you. We are committed to honouring these rights promptly and transparently.

To exercise any of the rights listed below, please contact the 777gd data team at [email protected] with your registered account email address and a description of your request. We will acknowledge your request within 5 business days and provide a substantive response within 30 business days. In complex cases we may extend this period, but you will be notified of any extension and the reason for it.

Data Security Measures

777gd applies a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, or destruction.

The security architecture of the 777gd platform is designed to safeguard player data throughout its lifecycle — from the moment you enter your details during registration through to the secure deletion of data at the end of its retention period. Key security measures in place include:

• 256-bit SSL/TLS encryption: All data transmitted between your browser or device and the 777gd platform is encrypted using industry-standard TLS protocols, preventing interception by third parties.
• Encrypted data storage: Sensitive personal data stored on 777gd's servers — including identity documents, financial records, and account credentials — is encrypted at rest using strong encryption standards.
• Access controls: Access to personal data within the 777gd organisation is restricted on a need-to-know basis. Staff with access to player data are subject to confidentiality obligations and regular security training.
• Two-factor authentication: Players are strongly encouraged to enable two-factor authentication (2FA) on their accounts. 777gd's internal administrative systems require 2FA for all staff accessing player data environments.
• Intrusion detection and monitoring: The platform operates continuous security monitoring to detect unusual access patterns, brute-force login attempts, and other indicators of compromise in real time.
• Regular security assessments: 777gd conducts periodic security reviews of its platform infrastructure to identify and remediate vulnerabilities before they can be exploited.
• Incident response: In the event of a confirmed data security incident that affects player data, 777gd will notify affected players promptly and take all necessary steps to contain the incident and prevent recurrence.

While 777gd takes all reasonable precautions to protect your data, no digital system is entirely immune to security risks. Players are encouraged to use a strong, unique password for their 777gd account, to enable two-factor authentication, and to log out of their account when accessing the platform from shared devices such as those in internet cafes in Dhaka, Chittagong, or elsewhere.

Policy Updates & Contact

777gd may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. The effective date at the top of this page indicates when the current version entered into force.

When material changes are made to this Privacy Policy — for example, changes to the categories of data collected, the purposes for which it is used, or the parties with whom it is shared — 777gd will take reasonable steps to bring those changes to your attention. This may include a notice displayed upon login, an email notification to your registered address, or a prominent announcement on the 777gd platform. Minor clarifications and non-material updates may be made without individual notification; the revised policy will be published on this page with an updated effective date.

Your continued use of the 777gd platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes to this policy, you should stop using the platform and contact us to close your account and request deletion of your personal data, subject to any applicable legal retention obligations.

For all privacy-related enquiries — including data access requests, erasure requests, corrections, or concerns about how your data is being handled — please contact the 777gd support and data team using the details below. We are committed to responding to all privacy enquiries in a timely and transparent manner.